The ISO 9001:2015 standard offers a quality management system (QMS) model for obtaining and meeting customer requirements and enhancing its satisfaction. It is general and appropriate for all types of organizations.


  • Improves business performance and manages business risk
  • Attracts investment, improves brand repute and removes obstacles to trade
  • Competitive advantage
  • Saves money
  • Streamlines operations and reduces waste
  • Encourages internal communication and raises morale
  • Increases customer satisfaction